Privacy Policy

1. Introduction

Welcome to Giftphoria ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our gift marketplace services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Make a purchase or list items for sale
• Contact customer support
• Subscribe to newsletters or marketing communications
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Account credentials (username, password)
• Profile information and preferences
• Transaction history and communication records

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process transactions and manage your account
• Provide customer service and support
• Send transactional communications (order confirmations, shipping updates)
• Improve our website and services
• Personalize your shopping experience
• Send marketing communications (with your consent)
• Prevent fraud and ensure platform security
• Comply with legal obligations
• Facilitate communication between buyers and sellers

4. How We Share Your Information

We may share your information in the following circumstances:

With Other Users

• Basic seller information may be visible to buyers for completed transactions
• Communication through our platform may be facilitated between buyers and sellers

With Service Providers

We may share information with third-party service providers who assist us with:

• Payment processing
• Shipping and fulfillment
• Email marketing
• Website analytics
• Customer support
• Security services

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government requests
• Protection of our rights or property
• Investigation of fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login information
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality

You can control cookie preferences through your browser settings, though this may affect site functionality.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

Marketing Communications

You may opt out of marketing communications by:

• Clicking unsubscribe links in emails
• Updating your account preferences
• Contacting us directly

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer needed, we will securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

11. International Data Transfers

If you are located outside [Your Country], please note that your information may be transferred to and processed in [Your Country] where our servers are located and our service providers operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: